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FAQs

General

The Clickpack Pro is an anti-theft backpack designed to give you peace of mind that combines safety features with convenience, organization, storage and style.

The ClickPack Pro was designed in the US. The company's headquarters are now located in Artesia, California.

Jellop Early Adopters is a marketplace that helps gadget lovers and enthusiastic early adopters connect with innovative creators who got their start on Kickstarter. We carefully curate the best new inventions to help you find the Next Big Thing, with less risk and more of that pure early-adopter excitement.

Product

While while the backpack is water resistant, it is not fully waterproof. When the weather is bad, please use the rain cover to protect the backpack.

No, you will need to add your own charger in order to charge your device.

The ClickPack Pro doesn't come with a battery, you need to add you own power source. In order to set it up just connect your power source with the built-in USB cable from the backpack compartment and make sure it's on and you're all set! Just plug your USB cable in the strap and your device will charge.

The build-in charging cable is not replaceable due to its interface being fixed. However, we have done many tests which indicate that the cable will not be damaged, even after 30,000 times of use. Unless used strenuously, the charging cable can be used for more than three years guaranteed.

The capacity of the ClickPack Pro is 17.3L

Size: 46 X 34 X 16 cm, 18.1 X 13.4 X 6.3 inches

Laptop pocket size: 42 X 28 X 3 cm, 16.5 X 11 X 1.2 inches - fits laptops up to 15.6"

Net weight: 1289 grams, 2.84 lb.

Capacity: 17.3L 

Shipping

We sure do :)

Orders will usually ship within a week.

Shipping normally takes 10-15 business days, depending on the country.

Returns

Customer satisfaction is our number one priority. If you're unhappy with your purchase, simply return it to us and we'll happily provide a refund under the following conditions:
1. Returns must be made within 30-days of purchase
2. Shipping charges for both your order and the return shipping will not be refunded.
3. Orders for more than 10 units are not eligible for return.
4. Items must be returned within 30 days and include all packaging and contents.

Once we have received your package we will process the refund. Please allow up to two weeks to process the return.

Please email us at hello@korin-design.com to submit a return request. Our support team will respond to you with the RMA reference number and instructions on how and where to ship your return to. Please do not ship the product to the address on the packing slip. Doing so will delay your refund or exchange.

We do not offer free returns and exchanges. You are responsible for shipping the backpack back at your own expense.